top of page


Article 1 – Definitions

In these terms and conditions the following definitions apply:

  1. Church of Labels: The Church of Labels company that concludes the Purchase Agreement with the Consumer.

  2. Consumer: the natural person who is competent and authorized to make decisions who does not act in the exercise of a profession or business and who enters into a distance agreement with Church of Labels;

  3. Purchase agreement: a purchase agreement in which, in the context of a system organized by Church of Labels for the distance selling of products and/or services, up to and including the conclusion of the agreement between Church of Labels and the Consumer, exclusive use is made of one or more techniques for remote communication;

  4. Distance communication technology: means that can be used to conclude a contract, without having to meet simultaneously in the same room;

  5. Shipment Confirmation: Church of Labels' statement to the Consumer that the Agreement between Church of Labels and Consumer has been established, which statement is issued by sending this shipment confirmation

  6. Day: calendar day;

Article 2 – Identity of Church of Labels

Church of Labels with registered address: Ten Katestraat 67-71, 1053 CC Amsterdam. Email:

Chamber of Commerce number:____ VAT identification number: ______

Article 3 – Applicability

These general terms and conditions apply to the use of this website, every offer on this website and to every Purchase Agreement concluded between Church of Labels and the Consumer.

Article 4 – Use of this website

These terms and conditions apply to the use of this website, any offer and the Purchase Agreement. Unless expressly agreed otherwise, the applicability of any other general terms and conditions is excluded.

Article 5 – How a Purchase Agreement is concluded 

The information provided in the terms and conditions and the information on this website do not constitute an offer for sale, but an invitation to negotiate.

To place an order, the Consumer must follow the online shopping process and press the "Place order" button to submit the order. When processing your order, Church of Labels will send an email confirming receipt of the order to the Consumer. This does not mean that the order has been accepted, because the order is an offer by the Consumer to Church of Labels to buy one or more products from the webshop. All orders are subject to acceptance by Church of Labels. Church of Labels confirms such acceptance to the Consumer by sending a Shipment Confirmation email confirming that the product has been shipped. The purchase and sales agreement takes effect from the moment of sending the relevant email. The Purchase Agreement only relates to the products whose shipment has been confirmed in the Shipment Confirmation. Church of Labels is not bound by the delivery of any other products that may form part of your order until the shipment of such products has been confirmed in a separate Shipment Confirmation.

If Church of Labels does not accept the offer and money has already been debited from the bank account, no purchase agreement will be concluded and the money will be refunded in full.

Delivery of the products takes place by sending the products to the Consumer or at a place and time to be determined by Church of Labels by transfer of possession.

Article 6 – Availability of the service

Church of Labels strives to deliver the products purchased through the website worldwide. However, it reserves the right to refuse or suspend delivery to certain countries or regions.

Article 7 – Availability of products

All orders are subject to the availability of the products and in this regard Church of Labels reserves the right to inform the Consumer in the event of delivery problems or because products are no longer in stock and refund any money already paid. to deposit.

Article 8 – Refusal of order by Church of Labels

Church of Labels reserves the right to remove any product from the website and/or remove or change any materials or content from this website at any time. While every effort is made to always process all orders, there may be exceptional circumstances that require the order to be declined after the Consumer has received an Order Confirmation. Church of Labels reserves the right at any time to do so in its sole discretion. Church of Labels shall not be liable to Consumer or any other third party for any product being removed from this website, whether sold or not, or for any removal or editing of any materials or content from this website.

Article 9 – Complaints and returns

All product descriptions, information and materials contained in this website are provided "as is", with no warranties or guarantees otherwise express or implied.

If the Consumer does not wish to purchase a product for whatever reason, he/she has the right to return the product to Church of Labels within 14 working days after delivery.

The right to dissolve a Purchase Agreement only applies to products that are returned in the same condition as the Consumer received them.

Returns are only accepted in this case if the packaging of the product is undamaged, all labels are still attached and the product has not been worn and/or washed. The costs for return shipments are for your own account. Church of Labels will refund the paid amount directly to the Consumer's bank account as soon as possible, but no later than 30 days after a product has been returned in good condition (if paid via iDEAL) or issue the order to the credit card company. to be credited to the consumer's bank account.

The consumer must also return all instructions, documents and packaging materials of the products. Any product that is damaged or is not in the same condition as the Consumer received it will not be reimbursed. The consumer must therefore take reasonable care of the product(s) if it is/are in his possession. The consumer does not have the right to dissolve a Purchase Agreement for the delivery of one of the following products:

  • Items that are not in original condition and/or packaging

  • Articles where the return tag has been removed

  • Items that have been worn/used.

  • Briefs (for hygienic reasons)

  • Earrings (for hygiene reasons)


Article 10 – Delivery

Church of Labels aims to dispatch the order of the product(s) stated in the Shipping Confirmation within 3 business days.

Reasons for delay can be:

  • tailoring products

  • custom items

  • unforeseen circumstances

  • delivery area.


Church of Labels is not liable for delays caused by customs or clearance processes.

Church of Labels notes that some carriers do not deliver on Saturdays and there are no deliveries on Sundays. With the applicability of these general terms and conditions, it is deemed that the "delivery" has taken place, or that the products have been "delivered", after signature for receipt of the products at the agreed delivery address.

Depending on the chosen carrier, the products are stored in a safe place after two delivery attempts. The carrier leaves a message stating where the package is and how the Consumer can collect the delivery. If the Consumer cannot be at the delivery location at the agreed time, he must contact the relevant carrier to make a new appointment for the delivery on another day that is possible for both parties.

If the delivery time for whatever reason exceeds 30 days, the consumer has the right to dissolve the purchase agreement.

Article 11 – Transfer of risk and ownership

The risk for the products is transferred at the time of delivery. Ownership of the products will only pass to the Consumer when full payment has been received of all amounts due in respect of the products, including delivery costs.

Article 12 – Price and payment

The price of the products is the price stated on the website, unless there is an obvious error. Although Church of Labels makes every effort to ensure that all prices on the website are accurate, errors can always occur. If an error is discovered in the price of one or more products that the Consumer has ordered, Church of Labels will inform the Consumer as soon as possible and give him/her the option to confirm the order at the correct price or to cancel it. . Church of Labels is under no obligation to sell the product(s) to the Consumer at the incorrect (lower) price (even if an Order Confirmation has already been sent) if it is clear and unequivocal that the price is wrong and that the The consumer could reasonably have known this. The prices on the website include VAT, but exclude delivery costs. Delivery charges will be added to the total amount due as set out on the Checkout page. Prices are subject to change at any time but any changes will not affect orders for which an Order Confirmation has already been sent (except in situations as stated above.

Payment is possible by means of Credit card, iDEAL and PayPal. Credit cards are subject to validity checks and authorization from the credit card issuer. If Church of Labels does not receive the desired permission, it will not be liable for any delay or non-delivery and no Purchase Agreement will be concluded.

Article 13 – Liability and disclaimer

Church of Labels hereby excludes any liability for any damage whatsoever, direct and/or indirect in any way whatsoever, including but not limited to damage arising from the Purchase Agreement and the use of the website, unless there is intent or willful recklessness on the part of Church of Labels. More in particular, it does not accept liability under any circumstances for any damage whatsoever that arises in any way from and/or arises from:

- the inability to (fully) use the website;

- the fact that the information on the website is incorrect, incomplete or not up to date;

- errors in the software;

- the unlawful use of the systems, including the website by a third party

Liability in connection with any product purchased through the website is limited to the purchase price of that product or to the amount the insurance pays out.

To the extent permitted by law, but without excluding anything that may not be excluded by law in the case of consumers, Church of Labels disclaims all other warranties of any kind.

The provisions of this article are without prejudice to the statutory rights as a Consumer or the rights to cancel the Purchase Agreement.


Article 14 – Intellectual property

Any copyright, all (trade) names and brands and all other intellectual property rights in any material or content (as part) of the website belong to Church of Labels or its licensors. Consumers may only use this material if expressly authorized to do so. Insofar as necessary, the Consumer may make a copy of an order or of contact details, as stated on this website.

Article 15 – Notifications

All communications that the Consumer makes to Church of Labels should preferably be made via the contact form. Church of Labels may send notices to Consumer via the email address or postal address that Consumer provides when an order is placed. Notices will be deemed to have been received and duly made immediately after they are posted on the website, 24 hours after an email is sent, or three days from the date a letter is sent. In order to prove that a notice has been given, it is sufficient to prove that, in the case of a letter, such letter was properly addressed, stamped and posted and, in the case of an email, such email was sent to the specified email address of the recipient.

Article 16 – Transfer of rights and obligations

The Purchase Agreement between Consumer and Church of Labels is binding for Church of Labels and Consumer as well as for the respective successors and assigns of Church of Labels. The Consumer is not authorized to transfer, assign, encumber or otherwise transfer a Purchase Agreement, or the rights or obligations arising from it, without prior written consent. Church of Labels is authorized to transfer, assign, encumber, subcontract, subcontract or otherwise, at any time during the term of the Purchase Agreement, or the rights or obligations arising from it, at any time during the term of the Purchase Agreement. do transfer. Such transfer, assignment, encumbrance, subcontracting or other is without prejudice to the transfer of the statutory rights of the consumer or any express or implied warranty that may be given to the Consumer.

Article 17 – Force majeure

Church of Labels is not liable or responsible for the failure to perform or delay in performing its obligations under a Purchase Agreement if this is caused by events that are not due to its fault, nor by law, legal act or generally accepted opinion. account (“force majeure situation”).

A Force Majeure Event consists of any act, event, non-event, omission or accident that is beyond the reasonable control of Church of Labels and includes in particular (without limitation) the following:

  • Strikes, lockouts of workers or other industrial actions.

  • Civil disturbances, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat of or preparation for war.

  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

  • Impossibility of using transport by train, boat, plane, road vehicle or other public or private means of transport.

  • Impossibility of using public or private telecommunications networks.

  • Government decisions, decrees, laws, regulations or restrictions.

  • A strike, error or accident at a transport company, postal company or other relevant company.

The performance under a Purchase Agreement is suspended for the period that the force majeure situation continues and for the duration of this period we are entitled to extend the time for the delivery of the performance. We will make reasonable efforts to terminate the force majeure situation or find a solution to perform our obligations under the Purchase Agreement despite the force majeure situation.

Article 18 – Waiver of rights

If at any time during the term of a Purchase Agreement we fail to require full performance of your obligations under the Purchase Agreement or these terms and conditions, or if we fail to exercise any rights or remedies to which we may are entitled under the Purchase Agreement, this shall not constitute a waiver of such rights or remedies and shall not relieve the Consumer of his/her obligations to perform. Church of Labels' waiver of claiming performance does not imply a waiver of any subsequent default. Church of Labels' waiver of these terms and conditions is not valid unless it is expressly stated that such waiver is and has been notified to the Consumer in writing in accordance with the provisions of the Notices section above.

Article 19 – Conversion

The invalidity, nullity or voidability of (a part of) any provision of the Purchase Agreement and these general terms and conditions does not affect the validity of the other provisions of that agreement and/or these general terms and conditions. The relevant (parts of) provisions will be replaced by provisions that are valid and that deviate as little as possible from the purpose and purport of the relevant (parts of) provisions.

Article 20 – Entire agreement

These terms and conditions and any document expressly referred to in these terms and conditions embody the entire Purchase Agreement between Consumer and Church of Labels with respect to the subject matter of a Purchase Agreement and supersede any prior agreement, understanding or arrangement between Consumer and Church of Labels, whether oral , or in writing.

If there are any differences between translations of these general terms and conditions and the Dutch text of these general terms and conditions, the Dutch text will always prevail.

Article 21 – Our right to change these terms

Church of Labels reserves the right to revise and change these terms and conditions from time to time. The Consumer is bound by the policies and terms and conditions in effect at the time the products are ordered, unless a change to this policy, these terms and conditions or the Privacy Statement is required by law or a governmental authority, in which case the change also applies to orders previously placed by the Consumer.

Article 22 – Applicable law and competent court

All rights, obligations, offers, orders and agreements to which these terms and conditions apply, as well as these terms and conditions, are exclusively governed by Dutch law. The Vienna Sales Convention is excluded.

All disputes between the parties will be submitted exclusively to the competent court in the Netherlands.

These General Terms and Conditions of Sale of Church of Labels have been filed in the Trade Register in Amsterdam, under Chamber of Commerce number ______

bottom of page